Frequently Asked Questions

What are your charges?
We base our charges on the services provided and on individual client needs. Please contact us and we'll be happy to provide a written quotation.

What sort of clients do you provide services for?
We work with vulnerable people including the elderly, those with mental health issues, and clients with physical disabilities.

Do I have to sign up for a minimum period of time?
No. Our contract arrangements are flexible and built around the needs of the client.

What happens if my needs change?
Our services are flexible and adapt to our clients' needs.

Will I always have the same carer?
Normally yes. If we have to change your carer due to illness etc., you will be contacted to discuss.
 
Where do you provide services?
We work in Cheltenham Gloucestershire, mainly in Prestbury, Charlton Kings, Leckhampton, Battledown Hatherley and Pittville. Please contact us to discuss other areas.

Where do I get information about privacy?
Our privacy policy is located here

Can I have care at regular times of the day?
Yes, times are agreed with clients and delivered as needed